Benefits Portal

CSU Tax Sheltered Annuity Program -

Certification Process in Retirement Manager

November 16, 2009

The certification process for in-service contract exchanges, loans and hardship withdrawals has been activated in Retirement Manager for current fund sponsors and several legacy vendors:

Current Fund Sponsors

  • Fidelity - Hardship withdrawals and contract exchanges are available. Currently, Fidelity does not offer loans.
  • ING Life and Annuity - Loans, hardship withdrawals and in-service contract exchanges are available.
  • MetLife - Loans, hardship withdrawals and in-service contract exchanges are available.
  • TIAA-Cref - Loans, hardship withdrawals and in-service contract exchanges are available.
  • VALIC - Loans, hardship withdrawals and in-service contract exchanges are available.

Legacy Vendors

  • ING Reliastar - Loans and hardship withdrawals are available.
  • Jefferson National - Loans and hardship withdrawals are available.
  • Life Insurance Company of the Southwest (LSW) - Loans and hardship withdrawals are available.

Retirement Manager Certification Instructions

Please access Retirement Manager to initiate and download certificates for in-service contract exchanges, loans and hardship withdrawals, in the following steps:

  1. Key in employee unique ID (your SSN #)
  2. Create a password (or use the one previously created)
  3. Select your campus
  4. Key in employee unique ID
  5. Key in password
  6. Select Disbursement menu
  7. Select contract exchange, loan or hardship withdrawal certificate and follow the prompts.

As a reminder, only active employees may access Retirement Manager for specific transactions (click here to see a list of TSA transactions). All other paperwork requires Chancellor's Office signature.