Insurance Dictionary

What Means What When It Comes to

Life, Health, Business, Home, Auto and

Other Coverages

First edition, third printing 2008

Copyright © 2002-2008 by Silver Lake

Publishing

Silver Lake Publishing

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The Silver Lake Editors

Insurance Dictionary

Pages: 486

ISBN: 978-1-56343-749X

 

 

The Silver Lake Editors who have contributed to

this book are Kristin Loberg, Christina Schlank,

Megan Thorpe and James Walsh.

Many of the standard insurance policy forms referenced

in this book are developed by and remain the

property of the New York-based Insurance Services

Office (ISO). Standard policy forms produced by

ISO are updated and modified regularly. Our references

—either direct or indirect—to the forms are intended

solely to illustrate issues common to insurance.

Check with an insurance company or agent

or broker if you need current policy information.

Diligent efforts have been made by Silver Lake Publishing

staff to provide timely and comprehensive

terms and definitions in this dictionary. However,

this dictionary is not put forth as a final authority

on any specific term or definition. Insurance terminology

is subject to industry-specific quirks and eccentricities—as

well as a never-ending development and refinement

process, which may cause definitions and usages to

change over time.

 

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is made available to select insurance professionals

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© 2008 Silver Lake Publishing www.silverlakepub.com

 

 

 

© 2008 Silver Lake Publishing www.silverlakepub.com

 

A

“A” (or Judgment) Rates. Rates that are not

backed up by loss experience statistics. They are

based on the judgment of the underwriter on an

individual risk basis.

A&H, A&S. Accident and Health Insurance, Accident

and Sickness Insurance. Once commonly

used as generic designations for the entire field now

called health insurance. See Health Insurance.

AAI. See Alliance of American Insurers.

AAIS. See American Association of Insurance Services.

AB. ACAS. Associate of the Casualty Actuarial Society.

See Fellow of the Casualty Actuarial Society.

Abandonment. Relinquishing ownership of lost or

damaged property by the insured to the insurance

company so that a total loss may be claimed. This is

prohibited in most types of property insurance.

Abandonment Clause or Condition. A clause that

prohibits the abandonment of partially damaged

property to the insurer in order to claim a total loss.

The company may choose to acquire damaged property

which can be sold for salvage and choose to

pay a total loss, but the insured cannot insist that

the insurer take possession of any property.

Absolute Assignment. Assignment by a policyowner

of all control of and rights in the policy to a

third party.

Absolute Beneficiary. See Irrevocable Beneficiary.

Absolute Liability. A liability that arises from extremely

dangerous operations, such as the use of

explosives (e.g., a contractor would almost certainly

be liable for damages caused by vibrations of the

earth following an explosive detonation). With absolute

liability it is usually not necessary to establish

that the operation is dangerous. See also Strict

Liability.

Accelerated Benefits. Riders on life insurance policies

that allow the policy’s death benefits to be used

to offset expenses incurred in a convalescent or nursing

home facility. Any living benefits paid by the

insurance company reduce the remaining death

benefit. The government does not currently consider

accelerated benefits to be taxable income, and

the policyowner can get between 50 and 95 percent

of the policy’s face value. See Living Needs

Benefits.

Accelerated Endowment. A dividend option allowing

dividend accumulations to be applied to convert

a life insurance policy into an endowment, or

to shorten the endowment term.

Accelerated Option. A provision whereby an insured

may use accumulated policy dividends and

the cash value of a life insurance contract to pay up

the policy or to mature it as an endowment.

Acceptance. Insurance acceptance occurs when an

applicant for insurance receives the policy from the

company and, in the case of general insurance, pays

the premium. In life insurance, since the initial premium

is often submitted with the application, issuance

of the policy constitutes acceptance.

Acceptance of the Risk. Once all the underwriting

information has been reviewed, an insurance

company makes a decision about the acceptance of

the risk. Most applicants are classified as standard

risks. Occasionally, an applicant for disability income

will be classified as a substandard risk.

Access. The availability of medical care to a patient.

This can be determined by location, transportation,

type of medical services in the area, etc.

Accident and Health Insurance (A&H). An older

name for health insurance. See Health Insurance.

Accident and Sickness Insurance (A&S). An older

name for health insurance. See Health Insurance.

Accident Frequency. The rate of the occurrence of

accidents, often expressed in terms of the number

of accidents over a period of time. It is one method

used for measuring the effectiveness of loss prevention

services. Contrast with Accident Severity.

Accident Insurance. Insurance against loss by accidental

bodily injury to the insured.

Accident Only Insurance. Insurance that provides

coverage for injury from accident, and excludes sickness.

Benefits may be paid for all or any of the following:

death, disability, dismemberment or hospital

and medical expenses.

Accident Prevention. See Loss Prevention Service.

Accident Severity. A measure of the severity or

seriousness of losses, rather than the number of losses.

It is measured in terms of time lost from work rather

than the number of individual accidents. It is another

way of measuring the effectiveness of loss prevention

services. Contrast with Accident Frequency.

Accident Year Experience. Measures premiums and

losses relating to accidents which occurred during

a 12-month period.

Accident. An unintended and unforeseen event,

which occurs suddenly and at a definite place, resulting

in bodily injury. An accident is also any

injury caused by accidental means—the cause was

accidental versus intentional. If the cause is accidental,

then benefits are payable. If it is intentional,

then the claim would be denied. See also Occurrence

and Accidental Bodily Injury.

Accidental Bodily Injury. An injury to the body

(the result of an accident), of external origin, unintentional

and unforeseen by the injured person. Contrast

with Accidental Means.

Accidental Death and Dismemberment (AD&D).

A policy or a provision in a disability income policy

which pays either a specified amount or a multiple

of the weekly disability benefit if the insured dies,

loses his or her sight, or loses two limbs as the result

of an accident. A lesser amount is payable for

the loss of one eye, arm, leg, hand or foot. Although

technically a health insurance product, AD&D coverage

is frequently provided as part of an individual

or group life insurance contract.

Accidental Death Benefit. An extra benefit which

generally equals the face of the contract or principal

sum, payable in addition to other benefits in

the event of death as the result of an accident. See

also Double Indemnity and Multiple Indemnity.

Accidental Death Insurance. A form that provides

payment if the death of the insured results from an

accident. Often combined with dismemberment

insurance in a form called accidental death and dismemberment.

Accidental Means. Unexpected or undesigned

cause of an accidental bodily injury. The mishap

itself must be accidental, not just the resulting injury,

(e.g., a person chopping wood: If the axe

slipped out of his hand and cut his foot, it would

have been accidental means. However, if his finger

got in the way of the axe, it would not have been).

Accommodation Line. Business accepted from an

agent or broker which would normally be rejected

according to strict underwriting standards but

which is accepted because of the overall profitability

of the agent’s or customer’s other business, (e.g.,

an insurer might accept coverage on property that

would not normally meet its underwriting standards,

if the other lines of insurance which it carries

for the customer were profitable.

Account Current. A monthly financial statement

provided to an agent by an insurer showing premiums

written, cancellations endorsements and commissions.

Account Premium Modification Plan. A rating

plan for fire, property damage and time element

coverages. The maximum credit or surcharge is 25

percent, and it is available to risks which develop a

three-year premium of at least $5,000.

Accounts Receivable Insurance. Insurance against

loss that occurs when an insured is unable to collect

outstanding accounts because of damage to or destruction

of the accounts receivable records by a peril

covered in the policy.

Accredited Service. All service, by an employee,

recognized under a pension plan as being allowable

or creditable in calculating the benefits due.

Accrete. A Medicare term which means the process

of adding new members to a health plan.

Accrued Benefit. The amount of retirement benefit

accumulated by a participating employee.

Accrued Liability. The amount of money needed

to offset accumulated benefits under a retirement

plan. Accrued liability equals the difference between

the present value of the future benefits and the

present value of future contributions.

Accumulated Actuarial Benefit. The sum of benefits

assigned to credited service before a specified

date, and which is determined pursuant to the actuarial

valuation method in use.

Accumulated Earnings Tax. A tax penalty imposed

on corporate earnings that are retained by the corporation

for non-business related needs.

Accumulated Plan Benefit. That portion of a retirement

benefit that is attributable pursuant to the

plan to the participant’s period of credited service

before a specified date.

Accumulation at Interest. A dividend option

where interest is paid on accumulated dividends

and compounded annually at a guaranteed minimum

interest rate.

Accumulation Period. The period of time, prior

to retirement, during which an annuitant is making

payments or investments in an annuity. Such

payments will accumulate on a tax deferred basis.

Accumulation Units. These are issued to owners

of variable annuities during the accumulation period,

as evidence of the annuitant’s participation in

the separate account.

Accumulation Value. A term used in universal life

policies to describe the total of all premiums paid

and interest credited to the account before deductions

for any expenses, loans or surrenders.

Accumulations (or Accumulation Benefits). Percentage

additions to policy benefits when the contract

is continuously renewed.

Acquired Immunodeficiency Syndrome (AIDS).

An infectious and incurable disease, commonly referred

to as AIDS, which is caused by the human

immunodeficiency virus, or HIV.

Acquired Locations. Locations acquired after inception

of the coverage and during the coverage

period.

Acquisition Cost. Expenses incurred by an insurer

or reinsurance company that are directly related to

putting a business on the books (acquiring a customer),

including clerical work, medical examiners

fees, inspection costs, etc. The largest portion of

this cost is usually the agent’s or sales representative’s

commission or bonus.

Act of God. An event arising out of natural causes

(with no human intervention) which could not have

been prevented by reasonable care or foresight (e.g.,

flood, lightning and earthquake).

Action. A lawsuit involving the right of one party

to recover from another person in a court of law.

Active Malfunction. When a product, instead of

bringing a benefit to the user, actually damages the

user’s property (e.g., if a bug killer, which is intended

to protect a crop, damages the crop instead).

Actively-at-Work. Most group health insurance

policies state that if an employee is not actively at

work when the policy goes into effect, the coverage

will not begin until the employee does return to

work.

Activities of Daily Living (ADL). Everyday living

functions and activities performed by individuals

without assistance, including moving about, dressing,

attending to personal hygiene and eating.

Activities of Daily Living (ADL) Standards. Standards

used to assess the ability of a person to live

independently, measured by the ability to perform

unaided such activities as eating, bathing, toiletry,

dressing and walking. Sometimes used to measure

or define eligibility for long-term care.

Actual Cash Value (ACV). An amount equal to

the replacement cost of lost or damaged property at

the time of loss, less depreciation. With regard to

buildings, there is a tendency for the ACV to closely

parallel the market value of the property. If there is

a covered loss to the insured dwelling, the insurance

company will pay either the depreciated value

of the damaged dwelling at the time of loss or the

cost of repairing the property with like construction,

but only up to the policy’s limit of liability.

ACV also refers to the maximum limit of auto insurance

coverage. The insurer will usually only pay

the ACV or the cost to repair or replace the damaged

or stolen property, whichever is less. Depreciation

and the condition of the vehicle are also considered

in determining the ACV. See also Market

Value.

Actual Charge. The actual amount charged by a

physician for medical services rendered.

Actual Total Loss. See Total Loss.

Actuarial. Having to do with insurance mathematics

or actuaries—people hired by insurance companies

to create formulas and tables that calculate the

present value of future payments and risks related

to those payments.

Actuarial Equivalence. Two different series of payments

or values are in actuarial equivalence when

they have an equal actuarial present value under a

given set of actuarial assumptions. See Actuarial

Present Value.

Actuarial Experience Gain or Loss. The effect on

an actuarial value of deviations between the past

events that would have occurred according to the

actuarial assumptions and those which actually occurred.

Actuarial Present Value. The single amount as of

a given evaluation date that results from applying

actuarial assumptions to an amount or series of

amounts payable or receivable at various times; with

the amount(s) adjusted to reflect expected changes

from the valuation date to the date of expected payment

or receipt by reason of expected salary changes,

cost of living adjustments, etc.; and adjusted to reflect

the time value of money (through discounts

for interest) and the probability of payment (by means

of decrements such as for death, disability, withdrawal

or retirement) between the valuation date and the

expected date of payment or receipt.

Actuarial Valuation Method. A procedure, using

actuarial assumptions, for measuring the expected

value of benefits and assigning such value to time

periods. Also called actuarial analysis.

Actuarially Sound. When the amount of money

in a pension fund, and the current level of contributions

to the fund, are sufficient to meet the liabilities

that have already accrued and that are accruing

on a current basis.

Actuary. A specialist trained in mathematics, statistics

and accounting who is responsible for rate,

reserve and dividend calculations as well as other

statistical studies.

Acute Care. Skilled, medically necessary care provided

by medical and nursing personnel in order to

restore a person to good health.

AD&D. See Accidental Death and Dismemberment

Insurance.

Added Expense. Extra expenses incurred relative

to a disabling injury or sickness, including additional

medication, doctor’s bills, the need for prosthetic

appliances, such as braces, and possible hospital

bills that are not fully covered by hospitalization

insurance.

Additional Coverages. Limited amounts of coverage

for specific types of losses or expenses that are

provided in addition to the major coverages (e.g.,

personal liability coverage provides three kinds of

insurance in addition to the stated limits of liability:

claim expenses, first aid to others and damage

to the property of others).

Additional Drug Benefit List. Prescription drugs

listed as commonly prescribed by physicians for

patients’ long-term use. Subject to review and

change by the health plan involved. Also called drug

maintenance list.

Additional Indemnity Riders. These riders provide

additional amounts of indemnity for short periods

of time, such as six or 12 months. The primary

purpose of these riders is to supplement or

coordinate with other disability benefits, such as

Social Security or group disability benefits.

Additional Insured. A person other than the named

insured who is protected under the terms of the

contract. Usually, additional insureds are added by

endorsement or referred to in the wording of the

definition of “insured” in the policy. See Named

Insured.

Additional Living Expense Insurance. A contract

to reimburse the insured for increased living costs

when loss of property forces the insured to maintain

temporary residence elsewhere, including the

costs for a hotel or motel, for restaurant meals or for

using a laundromat. The term extra expense insurance

refers to additional expenses incurred by businesses.

See also Loss of Use.

Additional Living Expenses. Any necessary increase

in living expenses—such as rent for alternative housing

—incurred so that the household can maintain

its normal standard of living.

Additional Monthly Benefit (AMB) Rider. A rider

added to a disability income policy to provide additional

benefits during the first year of a claim while

the insured is waiting for Social Security benefits to

begin. Also used to complement other disability

income sources, such as short-term group disability

benefits provided through the employer. Also

called a Social Security Rider.

Additional Premium. When endorsements are

added to a policy, there is almost always an additional

premium (cost) charged. See Premium.

Additur. A situation where the court increases a

previous jury award. Compare to Remittitur.

Adhesion. A characteristic of a unilateral contract

that is offered on a “take it or leave it” basis. Most

insurance policies are contracts of “adhesion,” because

the terms are drawn up by the insurer and

the insured simply “adheres” to the policy provisions.

For this reason ambiguous provisions are often

interpreted by courts in favor of the insured.

Contrast with Manuscript Policy.

Adjustable Life. A form of life insurance that allows

changes on the policy face amount, the amount

of premium, period of protection and the length of

the premium payment period. See also Flexible Premium

Adjustable Life Insurance Policy.

Adjustable Premium. The right of an insurer to

change the premium rate on classes of insureds, or

blocks of business at the time of policy renewal.

Adjusted Community Rating (ACR). Community

rating adjusted by factors specific to a particular

group. Also known as factored rating.

Adjusted Gross Estate. In the calculation of federal

estate taxes, it is equal to the gross estate less

specific deductions.

Adjusted Net Worth. The capital, surplus and voluntary

reserves of an insurer, plus an estimated value

for business on the books and unrealized capital

gains, less the potential income tax on such gains.

Adjuster. A representative of the insurer who seeks

to determine the extent of the firm’s liability for

loss when a claim is submitted. Same as Claim Representative.

Adjuster, Average. See Average Adjuster.

Adjuster, Independent. See Independent Adjuster.

Adjuster, Public. See Public Adjuster.

Adjustment Bureau. A firm organized to provide

adjustment services to insurers not wishing to create

their own claims division.

ADL. See Activities of Daily Living Standards.

Administration Bond. A bond furnished by the

executor or administrator of an estate. It guarantees

that the estate will be settled in accordance with

the terms of the will, or, if there is no will, in accordance

with the law. It guarantees the fidelity of the

executor or administrator.

Administrative Services Only. Services provided

by an insurer, such as providing claim forms and

processing claims, when the insurer is not the party

funding the loss payments. See also Self Funded

Plan.

Administrator. A person appointed by a court as a

fiduciary to settle the financial affairs and the estate

of a deceased person. Compare to Executor.

Admiralty Liability. All laws relating to liability

resulting from any kind of maritime activity. This

includes common law and statutory law, such as

the Jones’ Act and the Seamen’s Remedies.

Admiralty Proceeding. A type of proceeding involving

questions of maritime suit. Any insurance

claims involving ocean marine insurance would

generally be settled by an admiralty court.

Admissions/1,000. The number of hospital admissions

for each 1,000 members of the health plan.

Admits. The number of admissions to a hospital

(including outpatient and inpatient facilities).

Admitted (or Allowed) Assets. Assets whose values

are permitted by state law to be included in the

annual statement of the insurer.

Admitted Company. An insurance company authorized

and licensed to do business in a given state.

Admitted Liability. Coverage for guests in an aircraft.

In the event of an accident, with this coverage

guests can recover without having to go through

a determination as to whether or not the insured

was liable. It is written with a limit per seat in the

aircraft.

Adult Day Care. An optional group program for

functionally impaired adults, designed to meet

health, social and functional needs in a setting away

from home. Available under LTC insurance.

Advance Funding. Periodically setting aside a predetermined

sum of money to fund future retirement

benefits of a pension plan.

Advance Payment. Premiums paid in advance of

the current policy period, including the amount

tendered with an application for life insurance.

Advance Premium. See Deposit Premium.

Adverse Selection. The tendency of poorer than

average risks to buy and maintain insurance. Adverse

selection occurs when insureds select only those

coverages that are most likely to have losses.

Adverse Underwriting Decision. Any decision

involving individually underwritten coverages resulting

in termination of existing insurance, declination

of an application or writing the coverage only

at higher rates. For property and casualty insurance,

it also includes placing the coverage with a residual

market mechanism or unauthorized insurer.

Advertising Injury. Injury arising out of libel or

slander, violation of the right to privacy, misappropriation

of advertising ideas or infringement of copyright,

title or slogan committed in the course of

advertising goods, products or services. Contrast

with Personal Injury.

Affiant. The person who executes an affidavit.

Affidavit. A written or printed declaration or statement

of fact, made voluntarily and confirmed by

the oath or affirmation of the party making it, and

taken before an officer having authority to administer

such oath.

Affiliated Companies. Insurers linked together

through common stock ownership or through interlocking

directorates.

Affirmed. When an appellate court declares that a

judgment, decree or order is valid and right, and

must stand as rendered in the lower court.

After Charge. A charge often included in fire rates

for commercial buildings. It is usually added for conditions

that can be corrected by an insured, such as

failure to have the proper fire extinguishers.

Aftercare. Individualized patient services required

after hospitalization or rehabilitation.

Age Change. The date on which a person’s age, for

insurance purposes, changes. In most life policies

this is the date midway between the insured’s natural

birth dates. Health insurers frequently use the

age of the previous birth date for rate determinations.

On the date of age change, a person’s age

may change to that of the last birth date, the nearer

birth date or the next birth date, depending upon

the way in which the rating structure has been established

by that particular insurer.

Age Limits. The ages below which or above which

an insurer will not write certain forms of insurance

or above which it will not continue a policy presently

in force.

Age/Sex Factor. Compares the age and sex risk of

medical costs of one group relative to another. An

age/sex factor above 1.00 indicates higher than average

risk of medical costs due to that factor. Conversely,

a factor below 1.00 indicates a lower than

average risk. This measurement is used in underwriting.

Age/Sex Rates (ASR). Separate rates are established

for each grouping of age and sex categories. Preferred

over single and family rating because the rates

and premiums automatically reflect changes in age

and sex content of the group. Also called table rates.

Agency Company. An insurance company that produces

business through an agency network. Contrast

with Direct Writer.

Agency Contract (or Agreement). A document

that establishes the legal relationship between an

agent and an insurer.

Agency Plant. The total force of agents representing

an insurer.

Agency System. See Independent Agency System.

Agency. (1) An insurance sales office which is directed

by a general agent, manager, independent

agent or company manager. (2) When one person

acts on behalf of another person, an agency is created

with the first person being the agent and the

second person being the principal. The principal

generally can be held responsible for acts of its

agents.

Agent. One who solicits, negotiates or effects contracts

of insurance on behalf of an insurer. The agent’s

right to exercise various functions, authority and

obligations, and the obligations of the insurer to

the agent are subject to the agency contract with the

insurer, to statutory law and to common law.

Agent’s Appointment. Official authorization from

an insurance company granting an agent the authority

to act as its agent. In most states, agents

must be appointed by at least one insurer in addition

to being licensed by the state.

Agent’s Authority. The authority and power

granted to an agent by the agency contract. The

agent also has additional power under the legal concept

of apparent agency. See Presumption of Agency.

Agent’s Balance. A periodic statement of the sums

due and owed to an agent under contract.

Agent’s Commission. What an insurance company

pays its agents for placing insurance. Commission

is usually a percentage of the premium for the policy.

See also Commission.

Agent, General. See General Agent.

Agent, Independent. See Independent Agent.

Agent’s License. A certificate of authority from the

state which permits the agent to conduct business.

Agent, Policywriting. See Policywriting Agent.

Agent’s Qualification Laws. Education, experience

and other requirements imposed by the state upon

persons desiring to be licensed as agents.

Agent, Recording. See Recording Agent.

Agent, Special. See Special Agent.

Agent, State. See State Agent.

Aggregate Excess of Loss Reinsurance. A form

of excess of loss reinsurance that indemnifies the

ceding company against the amount by which its

losses incurred during a specific period, usually 12

months, exceed either: a predetermined dollar

amount; or a percentage of the company’s premiums

(loss ratio) for that period. Commonly referred

to as stop loss reinsurance or excess of loss ratio reinsurance.

Aggregate Funding Method. Accumulating

money for a pension plan by actuarially determining

the present value of all future benefit payments,

deducting whatever funds may be on hand with

the trustee or insurance company and distributing

the balance as a cost over the future.

Aggregate Indemnity. A maximum dollar amount

that may be collected by the claimant for any disability,

for any period of disability or under the

policy as a whole.

Aggregate Limit. Usually refers to liability insurance

and indicates the amount of coverage that the

insured has under the contract for a specific period

of time, usually the contract period, no matter how

many separate accidents may occur.

Aggregate Products Liability Limit. Indicates the

amount of money that the insurer will pay during

the term of a policy for all products liability claims

that it covers.

Agreed Amount Clause. Under this clause, the

insured and the insurer agree that the amount of

insurance carried will automatically satisfy the coinsurance

clause. This eliminates the necessity of

determining whether or not the amount carried is

equal to the stated percentage of the actual cash

value indicated in the coinsurance clause.

Agreement. One element of a legal contract. When

an offer made by one party has been accepted by

the other, with mutual understanding by both, an

agreement exists.

AIA. See American Insurance Association.

AIDS Related Complex (ARC). A variety of symptoms

and opportunistic infections and conditions

which frequently manifest themselves in patients

suffering from AIDS, or acquired immunodeficiency

syndrome, which is caused by the human immunodeficiency

virus.

AIDS. See Acquired Immunodeficiency Syndrome.

Alcoholic Beverage Control Laws. See Dram Shop

Laws.

Alcoholic Beverage Liability Insurance. See Dram

Shop Liability Insurance.

Aleatory Contract. A contract in which the number

of dollars to be given up by each party is not

equal. Insurance contracts are of this type, as the

policyholder pays a premium and may collect nothing

from the insurer or may collect a great deal more

than the amount of the premium if a loss occurs.

Alien Insurer. An insurer formed under the laws

of a country other than the U.S. A U.S. company

selling in other countries is also an alien insurer.

Alienated. Property to which an insured no longer

owns or holds title. Generally, a public liability

policy covers the insured’s liability for premises

alienated by him or her.

All or Nothing Rider. A rider to a health insurance

policy that provides additional benefits in the

event no benefits are payable under Social Security.

All Risk Insurance. Special coverage forms. See

Open Peril. Contrast with Named Perils.

Alliance of American Insurers (AAI). An association

of insurance companies working together

in the following areas of common interest: 1) government

affairs affecting insurance; 2) education of

the employees of member companies; 3) loss prevention;

and 4) other insurance activities.

Allied Health Personnel. Health personnel who

perform duties which would otherwise have to be

performed by physicians, optometrists, dentists,

podiatrists, nurses and chiropractors. Also called

paramedical personnel.

Allied Lines. Various insurance coverages for additional

types of losses, and against loss by additional

perils, which are closely associated with and usually

sold with fire insurance. Includes coverage against

loss by perils other than fire, coverage for sprinkler

leakage damage and business interruption coverage.

The fire insurance field consists of coverages

for “fire and allied lines.”

Allocated Benefits. Payments authorized for specific

purposes with a maximum specified for each.

In hospital policies, for instance, there may be scheduled

benefits for X-rays, drugs, dressings, etc.

Allocated Funds. Qualified plan funds which are

identified in the name of specific plan participants.

Allocation Formula. In a profit-sharing trust, the

formula under which the employer’s contributions

are credited to the employees.

Allowable Charge. The lesser of the actual charge,

the customary charge and the prevailing charge. It

is the amount on which Medicare will base its Part

B payment. The Medicare allowable amount is basically

Medicare’s version of reasonable and customary

charges (e.g., if a doctor charges a Medicare patient

$600 for certain services, Medicare may only

approve a portion of the benefits.)

Allowable Costs. Charges which qualify as covered

expenses.

Allowed Assets. See Admitted Assets.

Alternative Delivery Systems. Systems which

cover health care costs, other than on the usual feefor-

service basis. Includes HMOs, IPAs, PPOs.

Alzheimer’s Disease. A progressive, irreversible disease

characterized by degeneration of the brain cells

and severe loss of memory causing the individual

to become dysfunctional and dependent upon others

for basic living needs.

Ambiguity. Terms or words in an insurance policy

which make the meaning unclear or which can be

interpreted in more than one way. The general rule

of law is that any ambiguity in the policy is construed

against the insurer and in favor of the insured.

This is because the contract is one of adhesion;

that is, the insured must adhere to what the

insurer has written. If the insurer does not make its

contract clear, it is responsible.

Ambulatory Care. Outpatient treatment that does

not require hospitalization.

Ambulatory Setting. Surgery centers, clinics or

other outpatient facilities which provide health care

on an outpatient basis.

Amendment. A formal document that corrects or

revises an insurance master policy. See also Endorsement

and Rider.

American Academy of Actuaries. A society concerned

with the development of education and standards

in the actuarial field. Members may use the

designation MAAA (Member, American Academy

of Actuaries).

American Agency System. See Independent

Agency System.

American Association of Insurance Services

(AAIS). An association of insurance companies performing

various technical functions for its members

and subscribers. Licensed to operate in all states,

the District of Columbia and the Commonwealth

of Puerto Rico, AAIS offers program services, files

rates, rules and forms on behalf of member and subscriber

companies, acts as an official statistical agent

and offers a variety of professional services for its

member companies.

American College. An educational institution

within the life insurance business. It confers the

Chartered Life Underwriter designation and is concerned

with continuing agents’ training and with

research and publication in areas related to the life

insurance business. It also sponsors specialty life

insurance courses and offers a college degree in financial

services. Formerly known as the American

College of Life Underwriters (ACLU).

American Council of Life Insurance, Inc. An association

made up of several previously independent

insurance groups that is concerned with legislative

matters, intercompany communications and

the exchange of information.

American Experience Table of Mortality. A statement

of expected mortality rates based upon data

accumulated in 1868 from a large number of insured

persons. Widely used by life insurers until

the 1950s to establish rates.

American Institute for Chartered Property and

Casualty Underwriters, Inc. An insurance educational

organization that establishes insurance standards

and fosters educational work. Properly qualified

individuals who pass a series of examinations

given by this body receive the designation Chartered

Property and Casualty Underwriter (CPCU).

American Insurance Association (AIA). The informational,

educational, technical and legislative organization

of the capital stock insurance companies in the

property and liability fields. See Capital Stock.

American Lloyd’s. See Lloyd’s Association.

American Risk and Insurance Association. An

association of insurance educators and others interested

in insurance study and research.

Amortization. A method of spreading a fixed sum,

together with accumulating interest, over a period

of years.

Amortized Value. The value of bonds purchased

by an insurance company that are eligible for amortization.

For example, if a 10-year bond were purchased

at $50 more than its face value, that $50

would be “amortized” or spread over the 10-year

period. Each year the bonds would be valued at $5

less than the year before.

Amount at Risk. The difference between the face

amount of a whole life insurance contract and the

cash value which it has built up. The net amount at

risk declines throughout the life of the contract,

while the policy reserve increases along with the

cash value. It is the amount the insurer would have

to draw from its own funds rather than the policy

reserve were the contract to become a death claim.

Amount Subject. The maximum amount which

underwriters estimate can possibly be lost under

the most unfavorable circumstances in any given

loss, such as a fire or tornado. Contrast with Probable

Maximum Loss.

Ancillary Benefits. Benefits for miscellaneous hospital

charges.

Ancillary. Additional services (other than room and

board charges) such as x-rays, anesthesia, lab work,

etc. Fees charged for ancillary care such as x-rays

and lab work. This term may also be used to describe

the charge made by a pharmacy for prescriptions

which exceed the health insurance plan’s maximum

allowable cost (MAC).

Anniversary. See Policy Anniversary.

Annual (or Yearly) Renewable Term (ART). (1)

term life insurance that may be renewed annually

without evidence of insurability until a stated age.

(2) A form of life, and sometimes health, reinsurance

in which the reinsurer assumes only the mortality

risk, which is usually calculated as the face

amount of reinsurance minus the terminal reserve.

Annual Additions. The total of employer contributions,

voluntary employee contributions and forfeited

additions of terminated participants that equal

the total annual contribution to a qualified retirement

plan.

Annual Payment Annuity. An annuity which was

purchased by the payment of annual premiums for

a specified period of time.

Annual Report. The insurer’s published statement

to its stockholders (or policyholders in the case of a

mutual insurance company), reviewing pertinent financial

information about the year’s activities.

Annual Return/Report (Form 5500). A required

annual report reflecting the pension plan’s operation

for the year; to be submitted to the IRS and

the DOL.

Annual Statement. A report to the state insurance

department of the year’s financial results. Reports

insurer’s income and expenses as well as its assets

and liabilities.

Annuitant. The person who is covered by an annuity

and who triggers payments of a policy. The

owner of the contract may or may not be the annuitant,

but the annuitant is usually the intended recipient

of the annuity payments.

Annuity. (1) An amount of money payable yearly,

or by extension, at other regular intervals. (2) An

agreement by an insurer to make periodic payments

that continue during the lifetime of the annuitant(s)

or for a specified period. Protects against the risk of

living too long. (Sometimes referred to as upside

down life insurance. There are two principal types

of annuities: fixed and variable.

Annuity Certain. An annuity that pays income for

a fixed number of years regardless of whether the

insured lives or dies. If it pays for life after the certain

period, it is called an “annuity certain and for

life thereafter.”

Annuity Due. An annuity that pays benefits at the

beginning of the benefit period rather than at the

end.

Annuity Option. A method of liquidating and distributing

an annuity’s principal and interest so that

it lasts for the lifetime of the annuitant.

Annuity Payment. See Endowment.

Annuity Period. The period of time, usually at retirement,

when the annuitant begins to receive annuity

payments or benefits.

Annuity with Period Certain. An annuity that

pays throughout the life of the insured, but also guarantees

to pay income for a specific number of years

regardless of whether the insured lives or dies. If

the insured is living at the end of the time specified

in the policy, benefits continue beyond the guaranteed

period until the death of the insured.

Answer. A statement made by the defendant and

filed with a court to respond to a complaint or action

brought against the defendant. It states why

the defendant should not be held liable.

Anti-Coercion Law. A provision usually contained

in a section of the state code entitled “Unfair Trade

Practices” or a similar name, declaring the use of

coercion an unfair practice and, hence, a violation

of the state law.

Anti-Selection. See Adverse Selection.

Apartment Flat. A multi-story building subdivided

into one-story units, with each unit usually having

one owner. Residents share a common entrance.

Commonly bought as a condominium or cooperative.

App. A trade expression for the insurance application.

See Application.

Apparent Agency. See Presumption of Agency.

Apparent Authority. Authority of an agent that is

created when the agent oversteps actual authority,

and when inaction by the insurer does nothing to

counter the public impression that such authority

exists.

Appeal. The right of a party who has received an

adverse decision to take the case to a higher court

for review.

Appellant. The person appealing to the higher

court.

Appellate. Refers to courts that hear appeals for

review of decisions rendered by a lower court.

Appellee. The respondent, or the person against

whom the appellant is making an appeal.

Application. A form on which the prospective insured

states facts requested by the insurer on the

basis of which, together with information from other

sources, the insurer decides whether to accept the

risk, modify the coverage offered or decline the risk.

See App.

Appointment. See Agent’s Appointment.

Apportionment. The method of dividing a loss

among insurers in the same proportions as their

participation when two or more companies cover

the same loss.

Appraisal. An evaluation of property made to ascertain

either the appropriate amount of insurance

to write or the amount of loss to pay. If the parties

involved disagree on the value of the property or

the amount of loss, either may ask for an appraisal

of the loss. In this event, each party selects a competent

and impartial appraiser. The two appraisers

select an umpire. If they cannot agree, selection may

be made by a judge of a court having jurisdiction.

The appraisers state separately the value of the property

and amount of loss. If they fail to agree, they

submit their differences to the umpire. A decision

agreed to by any two is binding.

Approved. The condition which exists when the

person or object to be insured meets the underwriting

standards of the insurer.

Approved Charge. Amounts paid under Medicare

as the maximum fee for a covered service.

Approved Health Care Facility or Program. A

facility or program that is approved by a health care

plan as described in the contract.

Approved Pension Plan. A pension plan qualifying

for tax exemptions under provisions of the Internal

Revenue Code.

Approved Roof. A term used in building construction

that indicates a roof made of fire-resistive materials,

such as tile or asphalt shingles.

Appurtenant Structures. Buildings on the same

premises as the main building insured under a property

insurance policy. Most dwelling policies cover

appurtenant structures under most circumstances.

Arbitration. Negotiation by impartial persons when

the insured and the insurance company cannot agree

on settling a claim. Disagreement might concern

whether an insured is legally entitled to recover

damages or might concern the amount of recovery.

Both parties must agree to arbitration. If so agreed,

each party selects an arbitrator. The two arbitrators

select a third. Each party pays the cost of its own

arbitrator and splits the cost of the third arbitrator.

If they cannot agree within 30 days, either may

request that selection be made by a judge of a court

having jurisdiction.

Arbitration Clause/Provision. The provision in a

property insurance contract which states that if the

insurer and insured cannot agree on an appropriate

claim settlement, each will appoint an appraiser,

and these will select a neutral umpire. A decision

by any two of the three prescribes a settlement and

binds both parties to it.

ARC. See AIDS Related Complex.

ARIA. See American Risk and Insurance Association.

ARM. See Associate in Risk Management.

Armstrong Investigation. A study authorized by

the New York state legislature in 1905 which reviewed

the operations and practices of life insurers

operating in the state. Numerous changes in policy

forms and investment practices came from the study

and were eventually reflected in other state codes.

Arson. The willful and deliberate burning of property.

ASO. See Administrative Services Only.

Assailing Thieves. Those other than the crew using

force or violence to steal a ship or its cargo.

Such action is an insured peril under an Ocean

Marine contract.

Assessed Value. The value of real estate or personal

property as determined by a governmental

unit, such as a city, for the purpose of determining

taxes.

Assessment Company, Society or Insurer. An insurer

who retains the right to assess policyholders

additional amounts if premiums are insufficient for

operations. In some cases, an assessment insurer may

not charge a stipulated premium at all but will

merely assess participants in the plan a pro rata share

of each claim filed plus expenses.

Asset Share Value. The value of a book of business

to an insurer, assuming that the business has

been in force long enough to show true mortality

rates. This value must be known by the insurer in

order to make rates and to sell the business. If assets

share values do not grow properly, either the rates

have been too low or expenses too high.

Assets. The items on the balance sheet of the insurer

which show the book value of property owned.

Under state regulations, not all property or other

resources can be admitted in the statement of the

insurer. See also Nonadmitted Assets.

Assigned Risk. A risk that is not ordinarily acceptable

to insurers and that is, therefore, assigned

to insurers participating in an assigned risk pool or

plan. Each participating company agrees to accept

its share of these risks. Assigned-risk programs are

most often associated with auto insurance, and apply

to any state-run program that helps high-risk

property owners find insurance. See Fair Access to

Insurance Requirements.

Assigned Risk Plan. A cooperative enterprise that

all insurance companies doing business in the state

must join. The plan constructs a policy (again, usually

expensive and limited) for people whose driving

records or location disqualify them from standard

coverage. It then forces the participating insurance

companies to take a number of assigned

risk policies.

Assignee. A person to whom policy rights are assigned

in whole or in part by the original

policyowner.

Assignment. (1) An authorization to pay Medicare

benefits directly to the provider. Medicare payments

may be assigned to participating providers only. (2)

The transfer of the ownership rights of a life insurance

policy from one person to another. Also refers

to the document that effects the transfer. (3) Transfer

by the policyowner of legal rights or interest in

the policy contract to a third party. Most policies

cannot be assigned without the permission of the

insurer.

Assignment of Benefits. A method where the person

receiving the medical benefits assigns the payment

of those benefits to a physician or hospital.

Associate in Risk Management. A professional designation

granted by the American Institute for Property

and Casualty Underwriters to those who have

completed a series of examinations.

Association. See Pool and Syndicate.

Association Group Coverage. Technically, group

insurance issued to an association rather than to an

employer or a union. If the association offers a guaranteed-

issue plan, then there is no medical underwriting,

as all members are guaranteed a policy.

However, most association plans require some medical

underwriting, or what is sometimes referred to

as simplified or progressive underwriting.

Association of Life Insurance Counsel. An organization

of life company attorneys that seeks to increase

knowledge in areas of the law affecting life

insurance.

Assume. To accept from another insurer all or part

of the risk of an insured loss.

Assumed Interest Rate (AIR). An assumed value

assigned to the annuitant’s account during the annuity

period. It is an estimated return for the separate

account. Monthly annuity payments are based

on the AIR in relation to the actual rate of return

experienced by the separate account of a variable

annuity.

Assumed Liability. See Contractual Liability.

Assumption Certificate. A statement of coverage

by the reinsurer that guarantees payment to a party

not in privity with the reinsurance contract. Same

as cut-through clause.

Assumption. An amount accepted by the reinsurer.

Assumption of Risk. One of the common law defenses

available to an individual. For instance, one

person riding with another in a vehicle has generally

“assumed the risk” and, therefore, has no action

against the driver of the vehicle should an accident

occur. This common law concept has been

modified by recent case law and by statute in some

jurisdictions.

Assurance. Same as Insurance.

Assured. Same as Insured.

Assurer. Same as Insurer.

Atomic Energy Reinsurance. See Mutual Atomic

Energy Reinsurance Pool.

Attached Structures. The standard homeowners

policy covers not only the house but also structures

attached to it—such as an attached garage, breezeway,

patio, etc. This coverage also extends to building

materials and supplies used to expand the house,

build a facility like a pool or make repairs to the

existing structure. This material is covered in the

event of a fire, etc.

Attachment. A court order allowing one person to

take something of value belonging to another into

custody for a particular purpose. For example: An

insured accidentally drives his car into the wall of

someone else’s garage. The garage owner has the

right to attach the insured’s car (take it into custody)

as a way of guaranteeing that the insured will

pay for repairing the damage. An attachment ensures

that something of value is available to settle

the claim if the individual is held liable.

Attained Age. The age an insured has reached on

a given date.

Attending Physician’s Statement (APS). A source

of medical information used when underwriting a

life or health insurance policy; usually obtained from

the proposed insured’s doctor. This report provides

detailed information about an insured’s medical history

or current physical condition.

Attested Will. A formal will that is produced (handwritten,

typed, etc.), signed by the testator and

witnessed.

Attorney-in-Fact. The individual who manages a

reciprocal insurance exchange and to whom each

subscriber gives authority to exchange insurance

on the subscriber’s behalf with other subscribers.

See also Reciprocal Insurance Exchange.

Attractive Nuisance. The law states that an individual

owes no duty of care to a trespasser upon

that individual’s property. However, the law states

that a special duty of care is required of a person

with respect to conditions that attract children. Attractive

nuisances includes swimming pools, jungle

gyms, etc.

Audit. A survey of the insured’s payroll records to

determine the premium that should be paid for the

coverage furnished. Used in workers’ compensation

and general liability policies.

Audit Bureau. A central office or bureau to which

agents and companies send certain daily reports and

endorsements for auditing before transmittal to the

insurer.

Authorization. The amount of insurance an underwriter

agrees to accept on a risk of a given class

on specific property. It is given for the guidance

and information of agents.

Authorized Insurer. An insurer authorized by the

state to transact business in that state for specific

types of insurance.

Automatic Cover. Coverage given automatically

by a policy, usually for a specified period and limited

amount, to cover increasing values and newly

acquired and changing interests.

Automatic Increase in Insurance Endorsement.

See Inflation Guard Coverage.

Automatic Premium Loan. A provision in a life

policy authorizing the insurer to use the loan value

to pay any premiums still due at the end of the

grace period.

Automatic Reinstatement Clause. A stipulation

in a property insurance policy which states that after

a partial loss covered by the policy has been paid,

the original limit of the policy will be automatically

reinstated. Same as Loss Clause.

Automatic Reinsurance. (1) This form of reinsurance,

also known as treaty reinsurance, is one

whereby an insurer must cede that portion of a risk

that is above the limit established by contract, and

the reinsurer must accept all risks ceded to it. (2)

Reinsurance of specified types of risks which is automatically

ceded and accepted within the terms of

the contract, called a treaty, without consideration

of each one individually. The reinsurance takes effect

as soon as the original contract is in force. Same

as Obligatory Reinsurance. Contrast with Facultative

Reinsurance.

Automobile Fleet. Refers to a number of automobiles

under the same ownership. For insurance purposes

a fleet usually consists of five or more self-propelled

units and generally qualifies for certain

premium reductions and rating plans.

Automobile Insurance Plans. A name used to identify

assigned risk plans. See Assigned Risk.

Automobile Insurance. Insurance that protects the

insured against losses involving automobiles. Different

coverages can be purchased depending on

the needs and wants of the insured (e.g., the liability

coverages of bodily injury liability, property

damage liability and medical payments, and the

physical damage coverages of collision and comprehensive).

Automobile Use Classifications. An insured’s

needs and the insurance company’s risk analysis

coincide in the question of how an insured uses his

vehicles. The insurance company’s primary rating

factors include use classifications. These include

“pleasure use,” “business use,” “farm use” and “driving

to work.” If a car is used only for pleasure (this

is sometimes called occasional use), premiums are

lower than if the car is driven every day to work.

Cars claimed for business use tend to be more expensive

to insure.

Average Adjuster. One whose primary work is the

adjusting of ocean marine losses.

Average Benefit Test. A coverage or discrimination

test for a qualified plan that states that at least

50 percent of the lower paid employees must benefit

from the plan and the average benefit provided

must be at least 70 percent of the benefit provided

for the higher-paid employees.

Average Clause. A clause providing that similar

items in one location or several locations that are

insured by a policy shall be covered in the propor-

tion that the value of each bears to the value of all.

Also known as the average distribution clause. See

also Pro Rata Distribution Clause.

Average Cost Per Claim. The total cost of administrative

and/or medical services divided by the number

of units of exposure such as costs divided by

number of admissions or by number of outpatient

claims, etc.

Average Earnings Clause. See Relation of Earning

to Insurance Provision.

Average Indexed Monthly Earnings (AIME). A

wage indexing formula based on earnings listed in

the records of the Social Security Administration;

used to compute Social Security benefits for retirement,

survivors benefits and disability income benefits.

Average Length of Stay (ALOS). The total number

of patient days divided by the number of admissions

and discharges during a specified period

of time. This gives the average number of days in

the hospital for each person admitted.

Average Rate. A rate for a policy established by

multiplying the rate for each location by the value

at that location and dividing the sum of the results

by the total value.

Average Weekly Wage. A term generally used in

workers’ compensation laws that is the basis for determining

weekly benefits under such laws.

Aviation Accident Insurance. Insurance that protects

individuals as passengers or pilots, usually on

scheduled aircraft, or that covers the flight travel of

the employees of a company under a master policy.

Aviation Hazard. The extra hazard of death or injury

resulting from participation in aeronautics,

usually as other than a fare-paying passenger in licensed

aircraft. This generally requires an extra premium

rating or waiver of certain benefits or coverage.

Aviation Insurance. Insurance that protects an insured

against losses connected with the use of an

airplane. Coverage depends upon the needs and

desires of the insured and can include the liability

coverages of bodily injury, property damage, passenger

bodily injury and medical payments, as well

as physical damage or hull coverage. Hull coverage

can be written to provide either broad or limited

coverage. Coverage can also be written for airports,

aircraft dealers, airlines and hangarkeepers’ liability.

Avocation Questionnaire. A form that an insured

must fill out if he or she is engaged in a hazardous

hobby. Provides more specific information concerning

the hobby.

Avoidance of Risk. Taking steps to remove a hazard,

engage in an alternative activity or otherwise

end a specific exposure. One of the four major risk

management techniques. See Risk Management.

 

© 2008 Silver Lake Publishing www.silverlakepub.com

 

 

 

© 2008 Silver Lake Publishing www.silverlakepub.com

 

B

Backdating. A procedure for making the effective

date of a policy earlier than the application date.

Often used to make the age at issue lower than it

actually was in order to get a lower premium. State

laws often limit (to six months) the time to which

policies can be backdated.

Bad Faith. Lawsuits or regulatory complaints relating

to delays or denials usually allege bad faith

on the part of the insurer. This is one of the heaviest

clubs a policyholder can wield to strike back at an

insurance company. One way an insurance company

can act in bad faith is by investigating a claim with

an eye toward not providing coverage.

Bail Bond. A bond that guarantees that a person

released from legal confinement will appear as required

in court, or the penalty of the bond will be

forfeited to the court. In insurance policies, bail bond

fees are covered under an auto policy.

Bailee. A person or concern having possession of

personal property entrusted to that person by the

owner (e.g., a laundry that has custody of customers’

clothing for washing or dry cleaning). Bailees

must exercise the same care with the property of

others as they would with their own property.

Bailees Customer Insurance. Insurance purchased

by a bailee to protect the personal property of customers

against loss caused by specific perils (e.g., a carpet

cleaner who buys coverage to protect customers

against loss or damage to their carpets while

in the store’s care.

Bailees Liability Coverage. Coverage that meets

the needs of a bailee’s liability. The bailee’s legal

responsibility is to exercise care appropriate to the

circumstances of the bailment. (Most bailees want

to carry enough insurance to make good any loss to

property in their custody whether or not they are

legally liable.)

Bailment. The personal property of one person being

held by another with the intent of its being

returned to the original owner (e.g., cars in a garage

for repairs).

Bailor. A person who owns property that is entrusted

to another (e.g., the owner of a fur coat who has

entrusted it to a furrier for storage).

Balance Sheet. A listing of the assets, liabilities

and surplus of a company or individual as of a specific

date.

Bank Loan Plan. See Financed Insurance.

Bankers Blanket Bond. Insurance purchased by

banks to pay for losses due to the dishonesty of employees

as well as losses caused by people other than

employees due to burglary, robbery, larceny, theft,

forgery and mysterious disappearance.

Barratry. A fraudulent breach of duty on the part

of a master of a ship causing loss to the owner of the

ship or the owner of the cargo.

Base Capitation. The total amount which covers

the cost of health care per person, minus any mental

health or substance abuse services, pharmacy and

administrative charges.

Base Premium. See Subject Premium.

Base Rate. The cost of a given unit of insurance for

each specific type of auto coverage, such as bodily

injury and property damage liability. For example,

a base rate might be $300 for $100,000 of liability

coverage. A driver with a poor driving record must

be charged an increased amount to reflect the poor

record. This increased amount is computed by

multiplying the base rate by a rating factor. See

also Rating Process.

Basic Auto Policy. Once used to insure commercial

vehicles, motorcycles, motorscooters and a variety

of substandard risks. This policy had broad

eligibility rules, but the scope of coverage was narrower

than modern auto policies. Most automobile

risks today are insured by business or personal auto

policies, with appropriate endorsements.

Basic Coverage Form. A commercial or personal

lines property form that provides basic coverages.

These forms generally provide the most limited coverage,

which is surpassed by broad forms and special

forms.

Basic Extended Reporting Period. An automatic

“tail” for reporting claims after expiration of a

“claims-made” liability policy. It is provided without

charge and consists of two parts: a mini-tail

covers claims made within 60 days after the end of

the policy; a midi-tail covers claims made within

five years after the end of the policy period arising

out of occurrences reported not later than 60 days

after the end of the policy. See also Tail.

Basic Form Rates. Under the latest commercial

lines program, Basic Form Rates are arrived at by

adding Group I and Group II rates together. See

Group I Rates and Group II Rates.

Basic Hospital Expense Insurance. Hospital coverage

providing benefits for room and board and

miscellaneous hospital expenses for a specified number

of days during hospital confinement.

Basic Limit. Usually refers to liability policies and

indicates the lowest amount for which a policy can

be written. This amount is either prescribed by law

or company policy.

Basic Limits of Liability. Minimum amounts of

insurance. This usually refers to bodily injury and

property damage limits that are either the lowest

amounts which can be written at the published or

manual rates, the minimum amount of insurance

an insurer is willing to underwrite or the minimum

amount of insurance required by law (e.g., auto insurance

financial responsibility laws).

Basic Medical Expense Insurance. Basic medical

coverage for doctor visits, diagnostic x-rays, lab tests

and emergency treatments. Usually written without

deductibles and coinsurance provisions, but

benefits are limited to specified dollar amounts.

Contrast with Major Medical Insurance.

Basic Premium. A fixed cost charged in a retrospective

rating plan. It is a percentage of the standard premium

and gives the insurer the money needed for

administrative expenses and the agent’s commission

plus an insurance charge. See also Retrospective

Rating.

Basic Rate. The manual rate from which discounts

are taken or to which charges are added to reflect

the individual circumstances of a risk.

Bed Days/1,000. The number of inpatient hospital

days per 1,000 members of a health plan.

Below Market Loan. A demand loan with interest

paid below the federal rate; typically, part of an executive

loan program provided by an employer.

Bench Error. A loss that occurs in the production

process (e.g., if production workers mistakenly use

the wrong ingredients in a chemical formula). Bench

errors are covered by products insurance.

Beneficiary. A person who may become eligible to

receive or is receiving benefits under an insurance

policy other than a participant. There may be one

or more designated beneficiaries, including primary

beneficiaries who are entitled to the proceeds if they

are living, and contingent beneficiaries who are entitled

to the proceeds if there is no surviving primary

beneficiary when an insured dies. See also Irrevocable

Beneficiary, Revocable Beneficiary, Primary

Beneficiary, Secondary Beneficiary and Contingent

Beneficiary.

Benefit. The amount paid to a participant of a retirement

plan or to the participant’s beneficiary at

retirement, death or termination of service.

Benefit, Flat Dollar. A monthly benefit given to

all employees regardless of length of service or standard

of living. (Everyone receives the same amount.)

Benefit, Flat Percentage. A monthly pension benefit

determined by a fixed percentage of compensation.

Although recognizing the employee’s standard

of living, it still ignores length of service.

Benefit Levels. The maximum amount a person is

entitled to receive for a particular service or services

under a contract with a health plan or insurer.

Benefits of Survivorship. See Survivorship Benefits.

Benefit Package. A description of the services an

insurer or health plan offers to those covered under

the terms of a health insurance contract.

Benefit Period (BP). The period during which a

Medicare beneficiary is eligible for Part A benefits.

A benefit period is 90 days and begins the day the

patient is admitted to a hospital and ends when the

individual has not been hospitalized for a period of

60 consecutive days.

Benefits. The financial reimbursement and other

services provided to insureds by insurers under the

terms of an insurance contract (e.g., the benefits

listed under a life or health policy or benefits as

prescribed by a workers’ compensation law).

Benefit Stacking. Adding the uninsured motorists

limits from insurance on several different cars

to apply to a single claim.

Betterment. See Improvements and Betterments

Insurance.

BI. (1) Bodily Injury Liability. (2) Business Interruption

Insurance and Business Income Coverage

Form. This is what these letters most often refer to

in the property field.

Bid Bond. A bond filed with a bid for a construction

or other project that guarantees that if the

contractor has the low bid and is awarded the job, the

required performance bond will be furnished.

Billed Claims. The amounts submitted by a health

care provider for services provided to a covered individual.

Binder. An agreement executed by an agent or insurer

(usually the latter) putting insurance into force

before the contract is written or premium is paid.

Not used in life insurance. See Cover Note.

Binding Receipt. See Conditional Binding Receipt.

Birth Rate. The number of births related to the

total population in a given group during a period

of time. (Usually expressed as births per 100,000

people in one year.)

Birthday Rule. A method of determining which

parent’s medical coverage is primary for dependent

children: the parent whose birthday falls earliest in

the year usually has the primary plan.

Blackout Period. The period of time during which

a surviving spouse no longer receives survivors

benefits (after the youngest child is no longer eligible)

and before he or she is eligible for retirement benefits.

Blanket Bond. A fidelity bond that covers losses

caused by the dishonesty of all employees as opposed

to a bond that specifically identifies only certain

employees to be covered. See also Blanket Position

Bond and Commercial Blanket Bond, and

contrast with Name Position Bond and Name

Schedule Bond.

Blanket Contract. See Blanket Insurance.

Blanket Crime Policy. A policy that once provided

a package of coverages for employee dishonesty, loss

of money and securities inside and outside the premises,

depositor’s forgery, loss of money orders and

loss due to counterfeit paper currency. It has been

replaced by modern commercial crime coverage.

Blanket Fidelity Bond. See Blanket Bond.

Blanket Honesty Bond. See Commercial Blanket

Bond.

Blanket Insurance. (1) Health insurance that covers

all of a class of persons not individually identified

in the contract. (2) Property insurance that covers,

in a single contract, either multiple types of

property at a single location or one or more types of

property at multiple locations.

Blanket Medical Expense. A policy or provision

in a health insurance contract that pays all medical

costs, including hospitalization, drugs and treatments,

without limitation on any item except pos-

sibly for a maximum aggregate benefit under the

policy. It is often written with an initial deductible

amount.

Blanket Position Bond. A Blanket Fidelity Bond

where the amount of coverage applies separately to

each position covered. Contrast with Commercial

Blanket Bond (offers a single amount of coverage

for any one loss, regardless of the number of employees

involved). See also Blanket Bond.

Blasting and Explosion Exclusion. Exclusion of

liability for damages from blasting or explosions.

An additional rate is charged.

Block Policy. An open perils (all risk) policy that

derives its name from the French term en bloc meaning

“all together.” It provides coverage on stock,

property being transported or in bailment and on

the premises of others.

Blowout and Cratering. Accidents that can arise

from drilling operations. Generally includes damage

to property above the surface of the earth arising out

of blowout or cratering of any well. Usually added

by endorsement for an additional premium.

Blue Cross. Blue Cross plans are hospital expense

prepayment plans designed primarily to provide

benefits for hospitalization coverage, with certain

restrictions on the type of accommodations.

Blue Plan. A generic designation for those companies,

usually writing a service rather than a reimbursement

contract, who are authorized to use the

designation Blue Cross or Blue Shield and the insignia

of either.

Blue Shield. Blue Shield plans are prepayment plans

offered by service organizations covering medical

and surgical expenses.

Board Certified. A physician or other professional

certified as a specialist in a particular medical area.

Board Eligible. A professional or physician who is

eligible to become certified as a specialist.

Bobtailing. Using the truck/tractor after unloading

the trailer and not driving for trucking purposes.

Bodily Injury. Coverage for bodily harm, sickness

or disease. Includes the costs of required care, loss

of services or death resulting from an injury.

Bodily Injury Liability (BI). A legal liability that

may arise as a result of the injury or death of another

person. This coverage pays the other person’s

medical and rehabilitation expenses and any damages

for which they may sue.

Boiler and Machinery Coverage. Insurance against

the sudden and accidental breakdown of boilers,

machinery, and electrical equipment. Coverage is

provided on: 1) damage to the equipment; 2) expediting

expenses; 3) property damage to the property

of others; 4) supplementary payments; and 5)

additional objects. Coverage can be extended to

cover consequential losses and loss from business

interruption.

Bond. A three-party contract guaranteeing that if

one person, the principal, fails to perform as speci-

fied or proves to be dishonest, the person to whom

the duty is owed, the obligee, will be financially

protected by the issuer of the bond, the surety.

Bond, Contract. See Contract Bond.

Bond, Court. See Court Bond.

Bond, Fidelity. See Fidelity Bond.

Bond, Fiduciary. See Fiduciary Bond.

Bond, Forgery. See Forgery Bond.

Bond, Maintenance. See Maintenance Bond.

Bond, Performance. See Contract Bond.

Bond, Permit. See Permit Bond.

Bond, Public Official. See Public Official Bond.

Bond, Surety. See Suretyship.

Book of Business. A total of all insurance accounts

written by a company or agent, including: an

insurer’s book of automobile business; an agent’s

overall book of business; an agent’s book of business

with each insurer; etc.

Book Value. The value of assets as shown in the

official accounting records of the company.

Bordereau. (1) A written report of individual cessions,

usually detailed to show such items as reinsurance

premiums or reinsurance losses with respect

to specific risks. (2) A memorandum containing

information concerning documents that accompany

it. Used extensively in passing reinsurance from one

insurer to another under a reinsurance agreement

and by property and liability general agents for

passing information to various insurers on coverages

written.

Borderline Risk. An insurance prospect of doubtful

quality from an underwriting point of view.

Boston Plan. A plan where insurers agree that they

will not reject property coverage on residential buildings

in a slum area. Insurers agree to accept the

coverage until there has been an inspection and the

owner has had an opportunity to correct any faults.

Boston was the first city to originate such a plan.

Other cities have followed, including New York,

Oakland, Cleveland and Buffalo.

Bottomry. A contract of insurance by which a ship

or its cargo is pledged as collateral for a loan required

to support a maritime venture. If the ship or

cargo is lost, the loan is canceled and the borrower

would not have to repay the loan.

Boycott. A trade practice that occurs when someone

refuses to have business dealings with another

until he or she complies with certain conditions or

concessions.

Branch Manager. An executive who manages a

branch office for an insurer or an agency. See also

Regional Office.

Branch Office. See Regional Office.

Breach of the Duty to Act. When a tortfeasor does

not act in a reasonably prudent manner toward another.

See Negligence.

Brick Construction. A building with at least 75

percent of the exterior walls made of some type of

masonry construction (e.g., brick, stone or hollow

masonry tile, poured concrete or reinforced concrete,

or hollow masonry block).

Brick Veneer Construction. A building with outside

walls constructed of wood and a facing of a

single layer of brick.

Brief. A statement—prepared by an attorney to be

filed with a court—that highlights the principal

issues of a case.

Broad Form. Policies that provide insurance for

multiple types of perils over and above the usual

basic perils, or additional coverages beyond standard

coverages.

Broad Form Nuclear Energy Liability Exclusion

Endorsement. A form attached to every general liability

coverage part that excludes coverage for any

loss resulting from the hazardous properties of

nuclear material related to the operations of a

nuclear facility.

Broad Form Personal Theft Policy. Theft coverage

on personal property at private residences, usually

on an open perils (all risk) basis. A limited form

of the Broad Form Personal Theft policy is known

as the Personal Theft policy.

Broad Form Property Damage Endorsement. An

endorsement to a general liability policy that deletes

the exclusion referring to property in the care,

custody or control of the insured and replaces it

with a less restrictive exclusion.

Broad Form Storekeepers Insurance. Coverage

for small storekeepers that includes several specific

crime perils on the same basis as a storekeepers burglary

and robbery policy, plus open perils (all risk)

protection on money and securities, depositors’ forgery

and a small limit on employee dishonesty. See

Storekeepers Burglary and Robbery Insurance.

Broad Theft Coverage Endorsement. A form attached

to a dwelling policy that provides theft coverage

for a named insured who is an owner occupant.

Provides coverage for loss by theft, including

attempted theft, and vandalism and malicious mischief

as a result of theft or attempted theft.

Broker. One who represents an insured in the solicitation,

negotiation or procurement of contracts

of insurance, and who may render services incidental

to those functions. A broker may also be an agent

of the insurer for certain purposes such as delivery

of the policy or collection of the premium.

Brokerage. (1) The fee or commission received by

a broker. (2) Insurance placed by brokers contrasted

with that placed by agents.

Broker of Record. A broker who has been designated

to handle certain insurance contracts for the

policyholder.

Brokerage Business. Business offered to an insurer

by a broker. Also called excess or surplus business.

Brokerage Department. A department of an insurer

whose purpose is to deal with brokers in the

placing of insurance.

Broker-Agent. One acting as an agent of one or

more insurers and as a broker in dealing with one

or more other insurers.

Builder’s Risk Coverage Form. A commercial property

coverage form specifically designed for buildings

in the course of construction.

Building Additions and Alterations. Coverage for

improvements to a rental property (apartment or

house) that have not been reimbursed by the landlord.

Falls under renters insurance. Also called leasehold

improvement insurance.

Building and Personal Property Coverage Form.

A commercial property coverage form designed to

insure most types of commercial property (buildings,

contents or both). It is the most frequently

used commercial property form, and has replaced

the General Property form, Special Building form,

Special Personal Property form and others.

Building Code. Municipal or other governmental

ordinances regulating the type of construction of

buildings within its jurisdiction.

Building Code Upgrade Coverage. Also known

as ordinance or law coverage, provides up to

$10,000 of coverage for the additional costs required

to bring a damaged dwelling up to current building

code requirements. Without this coverage, a

policy would pay only the amount needed to repair

or replace the damaged dwelling to restore it to the

condition it was in prior to the loss, and would not

cover any additional costs due to changes required

by current building codes.

Bullion. Refers to precious metals, such as gold, in

the form of ingots or bars.

Bumbershoot Policy. A liability policy (similar to

the umbrella policy) that includes coverage related

to ocean marine risks. Includes general liability coverage,

protection and indemnity, as well as liability

coverage under the Longshoremen’s and Harbor

Workers’ Act. Collision coverage can be provided

and general average and salvage charges can be included.

Provides coverage for shipyards.

Bureau, Rating. See Rating Bureau.

Burglary. Breaking and entering into the premises

of another with felonious intent. Visible marks or

damage at the point of entry or exit are needed to

confirm the burglary.

Burglary Insurance. Insurance against loss caused

by burglars. In personal lines, burglary insurance is

provided by homeowners policies and theft endorsements

that are added to dwelling policies. In commercial

lines, a variety of commercial crime coverage

forms include burglary insurance.

Burning Cost Ratio. See Pure Loss Cost Ratio.

Burning Ratio. The ratio of losses suffered to the

amount of insurance in effect.

Business. (1) Any trade, profession or occupation.

(2) In property, liability and health lines, it usually

refers to the volume of premiums. (3) The face

amount of life insurance written.

Business Activities. Any agreement, contract,

transaction or other interaction that advances a

person’s occupation. See Business Liability.

Business Auto Coverage Form. The latest commercial

automobile insurance coverage form, which

may be written as a monoline policy or as part of a

commercial package. This form has largely replaced

the business auto policy.

Business Auto Policy. A policy that provides liability

and physical damage coverages on commercial

vehicles. In most jurisdictions, this has been

replaced by the business auto coverage form.

Business Income Coverage Form. A commercial

property form providing coverage for “indirect

losses” resulting from property damage, such as loss

of business income and extra expenses incurred.

(Replaced earlier business interruption and extra

expense forms.)

Business Insurance. (1) Insurance for businesses

or commercial establishments. (2) Life and health

policies written for business purposes, such as key

employee, sole proprietorship, partnership and corporation.

Business Interruption Insurance. A time element

coverage that pays for loss of earnings when operations

are curtailed or suspended because of property

loss due to an insured peril. Now referred to as

business income insurance. See Business Income

Coverage Form.

Business Interruption Insurance, Contingent.

Coverage for business income from dependent properties.

See Business Income Coverage Form and

Dependent Properties.

Business Liability. Liability coverages provided by

the businessowners liability coverage form. It includes

liability for bodily injury, property damage,

personal injury, advertising injury and fire damage.

Business Overhead Expense (BOE) Policy. A disability

income policy which indemnifies the business

(not the businessowner) for certain overhead

expenses incurred when the businessowner is totally

disabled. Often has an elimination period of

30 to 90 days and a benefit period of one or two

years.

Business Personal Property. Traditionally known

as contents, this includes furniture, fixtures, equipment,

machinery, merchandise, materials and any

other personal property owned by the insured and

used in the insured’s business.

Business Risk Exclusion. Also known as the (product)

failure to perform exclusion. In products insurance,

no coverage is provided for a product that does

not meet the level of performance, quality, fitness or

durability warranted or represented by the insured.

Coverage is provided, however, if liability results

from a bench error or an active malfunction.

Businessowner Policies (BOP). A package policy

that provides broad property and liability coverage

in a single contract and is designed for small and

medium-sized mercantile, office or apartment risks.

“Buy-Back” Deductible. A deductible that may

be eliminated for an additional premium in order

to provide “first-dollar” coverage—coverage that

doesn’t have a deductible.

Buyers Guide. A consumer publication that describes

the type of coverage offered, and provides

general information to help an applicant for life or

health insurance compare different policies to reach

a decision about whether the proposed coverage is

appropriate. Also called a shoppers guide.

Buy-Sell Agreement. (1) An agreement among

part-owners of a business that says that under stated

conditions (i.e., disability or death), the person withdrawing

from the business or the person’s heirs are

legally obligated to sell their interest to the remaining

part-owners, and the remaining part-owners are

legally obligated to buy at a price fixed in the agreement;

(2) a similar agreement between an owner or

part-owner of a business and a nonowner, such as a

key employee.

Bypass Trust. Also referred to as the B trust; a trust

which contains estate assets that will bypass the surviving

spouse and pass directly to other family members.

 

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C

Cafeteria Plans. An employee benefit that provides

a series of flexible health care benefits from which

an employee may choose, including a cash only

option.

Calendar Year. January 1 through December 31

of the same year. Many deductible amount provisions

are on a calendar year basis under major medical

plans. Also, benefits under basic hospital surgical

and medical plans are usually stated as so much

for each calendar year.

Calendar Year Experience. Measures the premiums

and losses entered on accounting records during

the 12-month calendar.

Cancelable. A contract of insurance that may be

terminated by the insurer or insured at any time.

Practically every form of insurance is cancelable,

except life insurance and those health insurance

policies designated as a “guaranteed renewable” or

non-cancelable and guaranteed renewable.” Some

states also regulate when, or if, auto policies can be

canceled. See Renewability.

Cancellation. Termination of a contract of insurance

by voluntary act of the insurer or insured in accordance

with the provisions in the contract or by

mutual agreement. In most states, the reasons for

which an insurance company is permitted to cancel

a policy are limited—if the policy has been in effect

for at least 60 days or is a renewal policy.

Cancellation Changes Endorsement. An endorsement

that must be attached to every commercial

property coverage part, unless it is in conflict with

state law or is replaced by a special state endorsement

that affects the cancellation clause of the common

policy conditions.

Cancellation, Flat. See Flat Cancellation.

Cancellation, Pro Rata. See Pro Rata Cancellation.

Cancellation, Short-Rate. See Short Rate Cancellation.

Capacity. The largest amount of insurance or reinsurance

available from a company. In a broader sense,

it refers to the largest amount of insurance or reinsurance

available in the marketplace.

Capital Stock Insurer. See Stock Insurer.

Capital Stock. The shares of ownership in a corporation.

Capital Sum. The maximum lump sum payable in

the event of accidental death or dismemberment.

See Principal Sum.

Capital Transaction. The sale of a capital asset, such

as stock, which results in the transaction being taxed

as ordinary income and not as a dividend.

Capitation (CAP). A rate paid, usually monthly, to

a health care provider. In return, the provider agrees

to deliver the health services agreed upon to any

covered person.

Captive Agent. One who sells insurance for only

one company as opposed to one who represents several.

See also Exclusive Agency System.

Captive Insurer. A legally recognized insurance

company organized and owned by a corporation or

firm whose purpose is to use the captive to write its

own insurance at rates lower than those of other

insurers. Usually, it is a nonadmitted insurer that

has the right, under special circumstances, to reinsure

with an admitted insurer.

Care, Custody and Control. Most liability insurance

policies exclude coverage for damage to property

in the care, custody or control of the insured.

In some cases this type of coverage can be purchased

through certain forms of inland marine insurance,

like installation floaters, and in other cases this exclusion

can be made less restrictive by adding a

broad form property damage endorsement.

Cargo Insurance. A policy covering cargo transported

by a carrier.

Carpenter Cover. See Spread Loss Reinsurance.

Carrier Replacement. This refers to a situation

where one carrier replaces one or more carriers.

Carrier. (1) Sometimes refers to the insurer. The

term “insurer” is preferred because of the possible

confusion of “carrier” with transportation. (2) Usually

a commercial insurer contracted by the Department

of Health and Human Services to process

Medicare Part B claims payments. See also Insurer.

Carryover Provision. In major medical policies,

allowing an insured who has submitted no claims

during the year to apply any medical expenses incurred

in the last three months of the year toward

the new calendar year’s deductible.

CAS. See Casualty Actuarial Society.

Case Management. The assessment of a person’s

long-term care needs and the appropriate recommendations

for care, monitoring and follow-up as

to the extent and quality of services to be provided.

Case Manager. A person, usually an experienced

professional, who coordinates the services necessary

under the case management approach.

Case Mix. The number of cases requiring different

needs and uses of hospital resources.

Cash Flow Plans. Premium payment schemes that

allow an insured to retain a large part of the premium

and pay it out over a time period such as a

year.

Cash Flow Underwriting. The use of rating and

premium collection techniques by insurance companies

to maximize interest earnings on premiums.

Cash Refund Annuity. An annuity contract which

provides that if at the death of the annuitant installments

paid out have not totaled the amount of

the premium paid for the annuity, the difference

will be paid to a designated beneficiary in a lump

sum.

Cash Surrender Value. The amount of cash due

an insured who surrenders cash value life insurance.

Such surrender, with consequent termination of all

insurance benefits, is often called “cashing out” or

“cashing in” a policy. See Nonforfeiture Values.

Cash Value. (1) See Actual Cash Value. (2) See

Cash Surrender Value.

Casualty Actuarial Society (CAS). A professional

society for actuaries in areas of insurance work other

than life insurance. This society grants the designation

of Associate and Fellow of the Casualty Actuarial

Society (ACAS and FCAS).

Casualty Insurance. Insurance that is primarily

concerned with the legal liability for losses caused

by injury to persons or damage to the property of

others. Includes such diverse forms as plate glass

insurance, crime insurance, boiler and machinery

insurance and aviation insurance. Many casualty

insurers also write surety bonds. Casualty insurers

write forms of insurance not considered property

forms. Contrast with Property Insurance.

Catastrophe Hazard/Loss. The hazard of large loss

by reason of occurrence of a peril to which a very

large number of insureds are subject (e.g., widespread

loss due to a hurricane or tornado).

Catastrophe Models. Models used by insurance

companies as a basis to estimate homeowner losses.

(The models were originally developed by Applied

Insurance Research (AIR) of Boston.)

Catastrophe Policy. An older name for major medical.

See Major Medical.

Catastrophe Reinsurance. Excess of loss reinsurance

which, subject to a specified limit, indemnifies

the ceding company against an amount of loss

in excess of a specified amount as the result of an

accumulation of losses resulting from a catastrophic

event or a series of catastrophic events.

Caused Accidents. An incident in which an innocent

victim is made an unwitting participant in an

actual accident to obtain insurance money, such as

a sideswiping (law enforcement people call this scam

swoop and squat”).

Causes of Loss. Under the latest commercial property,

inland marine and crime coverage forms, this

term replaces the earlier term “perils” insured

against.

Causes of Loss Forms. Commercial property forms

stating the perils insured against, additional coverages

provided, and exclusions that apply. There are

four causes of loss forms—basic, broad, special and

earthquake.

Caveat Emptor. Let the buyer beware.

CCRCs. See Continuing Care Retirement Communities

(CCRCs).

Cease and Desist Order. An order of the state Insurance

Commissioner or of a court requiring that a company/

person stop engaging in a particular act or practice,

usually involving insurance trade practices.

Cede. (1) The act of buying reinsurance. (2) To transfer

to a reinsurer all or part of the insurance or reinsurance

written by a ceding company.

Ceding Company. An insurer that cedes all or part

of the insurance or reinsurance it has written to another

insurer. A company that has placed reinsurance,

distinguished from the company that accepts

it.

Certificate. See Certificate of Insurance or Participation.

Certificate of Authority (COA). (1) A certificate

issued by the state that licenses the operation of an

HMO (Health Maintenance Organization). (2) A certificate

showing the powers that an insurer grants

to its agents. (3) A certificate issued by a state department

of insurance showing the power of an insurer

to write contracts of insurance in that state.

Certificate of Convenience. A temporary license

or permit empowering a person to act as an agent

even though not fully licensed according to the law.

Usually this certificate is granted to an agent who

is studying for a licensing examination. It may also

be issued to the administrator or executor of the

estate of an insurance agent, who must have the

authority of an agent to settle the estate, or to someone

acting for an agent during a disability or an

absence such as military duty.

Certificate of Insurance. (1) A statement of the

coverage and general provisions of a master contract

in group insurance that is issued to individuals

covered in the group. (2) A form that verifies

that a policy has been written and states the coverage

in general, often used as proof of insurance in

loan transactions and for other legal requirements.

Certificate of Need (CON). A certificate issued by

a governmental body, certifying that the proposed

facility will meet the needs of those for whom it is

intended. May include constructing a new health

facility, offering a new or different health service or

acquiring new medical equipment.

Certificate of Reinsurance. A short-form documentation

of a reinsurance transaction.

Certiorari. A writ issued by a higher court to a

lower court asking the lower court to forward the

record of a particular case in question.

Cession. The unit of insurance transferred to a reinsurer

by a ceding company. It also refers to the

process of ceding insurance to a reinsurer.

Cestui Que Vie. The person whose life measures

the duration of a trust, gift, estate or insurance contract.

In life and health insurance it is the person on

whose life or health the policy is written (e.g., the

insured, policyholder or policyowner).

CGL. See Commercial General Liability Coverage

Part.

Change Endorsement. When adding an endorsement

after a policy is in effect, in most cases a

change endorsement must be issued. The endorsement

lists the policy number and effective date of

the change, and acts something like a cover letter,

by providing information about an endorsement.

Change of Beneficiary. A mandatory provision that

says the policyholder (usually the insured) has the

right to name or change a beneficiary. Since a disability

income policy may include an accidental

death benefit, this provision is relevant—whether

the policy comes from a health insurance company

or a life insurance company. The only time when

this is not the case is if the beneficiary was designated

as an irrevocable beneficiary.

Change of Occupation Provision. (1) A provision

in a health insurance policy that allows the insurer

to adjust policy benefits if the insured has changed

to a more hazardous occupation. (2) A provision

that provides a method for handling disability income

claims if the insured has changed occupations

since the initial application. This provision allows

the insurer to adjust benefits or premiums to reflect

the change in occupation. If this provision is not in

the policy, then no changes can be made.

Chapter 7. Also called liquidation, this is the most

common type of bankruptcy proceeding. It involves

the appointment of a trustee who collects the nonexempt

property of the debtor, sells it and then distributes

the proceeds to the creditors.

Charter. (1) To rent or lease a ship or boat. (2) Usually

the same as articles of incorporation. This is the

grant of rights from a state or federal government,

such as the right to incorporate and transact business.

Chartered Life Underwriter (CLU). A designation

granted by the American College of Life Underwriters

upon successful completion of a series of

examinations. This is a popular professional designation

among people who sell life insurance.

Chartered Property and Casualty Underwriter

(CPCU). A designation granted by the American

Institute of Property and Casualty Underwriters

upon successful completion of a series of examinations.

Chattel. Personal property items.

Chattel Mortgage. A mortgage where the collateral

is personal property, rather than land or buildings.

Chemical Dependency Services. The services required

in the treatment and diagnosis of chemical

dependency, alcoholism and drug dependency.

Chemical Equivalents. Drugs that contain identical

amounts of the same ingredients.

Christian Science Organization. A religious organization

that is certified by the First Church of

Christian Scientists. The organization may also be

Medicare-certified as a hospital or skilled nursing

facility.

Churning. An illegal practice where insurance

agents unnecessarily replace existing life insurance

for the purpose of earning additional (higher) first

year commissions.

Civil Commotion. An uprising of a large number

of people, usually resulting in damage to property.

Generally describes one of the extended coverage

perils in the extended coverage endorsement.

Civilian Health and Medical Program of the Uniformed

Services (CHAMPUS). Part of the Uniformed

Services Health Benefits Program that

supplements medical care available for families of

active, deceased and retired military personnel.

Claim. A demand made by the insured, or the

insured’s beneficiary, for payment of the benefits

provided by the contract.

Claim Expense. The expense of adjusting a claim,

such as investigation and attorneys’ fees. It does not

include the cost of the claim itself. Other expenses

incurred by the company, such as witness fees and

any trial costs assessed against the insured are also

covered.

Claim Report. A report filed by an agent setting

forth the facts of a claim. Same as loss report.

Claim Representative. See Adjuster.

Claimant. The person making a demand for payment

of benefits.

Claims Payment Provision. A provision that identifies

to whom benefits will be paid. This, of course,

is the insured person, or loss payee. It is possible

that policy benefits may be paid to a third party,

such as a doctor or hospital, if the insured person

executes a proper assignment form.

Claims Reserve. Amounts set aside to meet costs

of claims incurred but not yet finally settled (e.g., a

workers’ compensation case where benefits are payable

for several years. At any given point in time,

the reserve would be the funds kept based on the

estimate of what the claim will cost when finally

settled).

Claims Tail. Claims that take place after the end of

a policy period create an exposure known as a claims

tail. Coverage is automatically built into the insuring

agreements of occurrence forms.

Claims-Made Coverage. A policy providing liability

coverage only if a written claim is made during

the policy period or any applicable extended reporting

period. For example, a claim made in the

current year could be charged against the current

policy even if the injury or loss occurred many years

in the past. If the policy has a retroactive date, an

occurrence prior to that date is not covered. Contrast

with Occurrence Coverage.

Class (or Classification). A group of insureds having

the same general characteristics who are

grouped together for rating purposes. Class rates

apply to dwellings and apartments, since they usually

have the same general characteristics and are

exposed to the same perils.

Class Action Suit. A legal device allowing a group

of individuals with a claim against a company or an

individual to join together as plaintiffs in a single

suit.

Class Rate. A rate for risks of similar hazard. Class

rates, for example, apply to dwellings.

Classified Insurance. Life or health insurance on

risks which do not meet the standards for the regular

manual rate. See also Substandard.

Clause. A section of a policy contract or endorsement

dealing with a particular subject (e.g., a subrogation

clause deals with the rights of the insurer

in the event of payment of a loss under the contract).

Cleanup Fund. Policies whose express purpose is

to pay final expenses of death.

Clear Space Clause. A clause requiring that insured

property, such as stacks of lumber, be stored

at some particular distance from each other or from

other property.

Clerical Error. A provision in a group health insurance

policy that provides if there is an error or

omission in the administration of a group policy,

the coverage is considered to be what it would be if

there had been no error or omission.

Close Corporation. A corporate form of business

controlled and operated by a small, close group of

persons such as family members. The corporation’s

stock is not sold to outsiders.

Closed Panel. A situation where covered insureds

must select one primary care physician—the only

one allowed to refer the patient to other health care

providers within the plan. Also called closed access

or gatekeeper model.

CLU. See Chartered Life Underwriter.

Cluster or Patio Homes. A group of houses similar

in every way to single-family homes, except that

the residents share ownership and maintenance of

the land in the development—often a golf course

or other recreation facility.

COB. Coordination of Benefits. See Nonduplication

of Benefits.

COBRA. See Consolidated Omnibus Budget Reconciliation

Act of 1986.

Codicil. A change or amendment to a will.

Coding. A method of putting information into a

numerical form for statistical use. Most information

on policies is coded and then put into reports.

Coercion. An unfair trade practice that occurs when

someone in the insurance business applies a physical

or mental force to persuade another to transact

insurance.

Cognitive Impairment. A deficiency in the ability

to think, perceive, reason or remember resulting in

loss of the ability to take care of one’s daily living

needs.

Coinsurance Clause. (1) A provision stating that

the insured and the insurer will share all losses covered

by the policy in a proportion agreed upon in

advance. See also Percentage Participation. (2) A

clause under which the insured shares in losses to

the extent that he or she is underinsured at the time

of loss. The insurer grants a reduced rate to the insured

providing the insured carries insurance 80,

90 or 100 percent to value. If, at the time of loss,

the insured carries less coverage than required, the

loss must be shared. For example, if an insured has

a building worth $100,000 and carries an 80 percent

coinsurance clause, it means that the insured

agrees to carry at least $80,000 of insurance. If the

insurance carried is just $60,000, then any loss

under the policy would be paid for on the basis of

the comparison of $60,000 (amount carried) divided

by $80,000 (amount agreed upon in advance) times

the amount of the loss. Thus, in the event of a

$10,000 loss the insured would only receive 75

percent of a loss or $7,500.

Cold Lead Advertising. An illegal method of marketing

insurance policies (often associated with

Medicare supplement policies) that fails to disclose

in a conspicuous manner the solicitation of insurance

or other similar coverage, and that further contact

will be made by an insurance agent, other producer

or insurer.

Collapse. Literally, to cave in or give way. Several

court decisions have interpreted collapse as the “loss

of structural integrity.” See Blasting and Explosion

Exclusion.

Collateral Assignment. Assignment of a life insurance

policy or its value as security for a loan. In the

event of default, the creditor would receive proceeds

or values only to the extent of the creditor’s interest.

Collateral Source. A rule allowing a plaintiff to

recover damages even if the plaintiff has already recovered