Support

The resources listed below can assist you with the reporting capabilities of CIRS, and/or provide background information for the data available for reporting.

Resources	Contact Info:	Support with:
CIRS Help	Email: [email protected]	Personal technical support is available from 8:00 am to 5 pm, Monday through Friday.
CSU, Chancellor's Office	562-951-4455 or California State University Office of the Chancellor \| CSU (calstate.edu)	Systemwide HR policies, procedures, and programs.
CSU, PIMS Manual	PIMS Manual \| CSU (calstate.edu)	Supporting documentation and information for employment history data.

SCO, Information Security Office	916-322-8094	Assistance with resetting passwords and restoring revoked access.
SCO, Payroll Procedures Manual (PPM)	Payroll Procedures Manual (PPM) (ca.gov)	Supporting documentation and information for payment history data.
Office of Technology Services	916-464-4311	Assistance with halting print jobs, installing new equipment, and resolving equipment/line problems.

Last Updated: February 16, 2024